Draft:Experience.com
Submission declined on 30 April 2025 by BuySomeApples (talk).
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Comment: Just advertising by an employee. Theroadislong (talk) 06:36, 2 May 2025 (UTC)
 | This article may have been created or edited in return for undisclosed payments, a violation of Wikipedia's terms of use. It may require cleanup to comply with Wikipedia's content policies, particularly neutral point of view. (April 2025) |
 | This is a draft article. It is a work in progress open to editing by anyone. Please ensure core content policies are met before publishing it as a live Wikipedia article. Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL Last edited by Theroadislong (talk | contribs) 11 hours ago. (Update)
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| Company type | Private |
|---|---|
| Industry | Technology, Software |
| Founded | May 2015 |
| Founder | Scott Harris |
| Headquarters | San Ramon, CA, United States |
Key people | [4] |
Number of employees | 200+ |
| Website | www |
Experience.com[5] [6] (formerly SocialSurvey)[7] [8] is a customer experience and reputation management platform that provides tools for businesses to collect feedback, manage reviews, and monitor their online presence. The company serves clients across various sectors, including mortgage, real estate, financial services, and healthcare among others. [9]
History
[edit]Experience.com was founded in 2015 under the name SocialSurvey by Scott Harris and a group of software entrepreneurs. The company rebranded as Experience.com in 2021 to reflect an expanded focus on broader customer experience management services.[10][11] [12]
Between 2022 and 2025, Experience.com introduced new features leveraging artificial intelligence and expanded its platform to support a broader range of industries. During this period, the company launched the Search Rank Score, an 850-point scoring system designed to help businesses evaluate and improve their visibility in search engine results. The score incorporates factors such as online reviews, business listings, and social engagement to generate performance insights.[13]
References
[edit]- ^ "Scott Harris". Realtrends.com. Retrieved 2020-05-04.
- ^ "Scott Harris is the founder and CEO". scotsmanguide.com. Retrieved 2020-06-07.
- ^ "Scott Harris Residential Magazine". scotsmanguide.com. Retrieved 2020-09-04.
- ^ "Geetha Chandrasekar Org Chart". theorg.com. Retrieved 2025-04-04.
- ^ "Experience.com XMP". selecthub.com. Retrieved 2024-12-04.
- ^ "Experience.com Insights". cuspera.com. Retrieved 2024-03-10.
- ^ "SocialSurvey Company". forbes.com. Retrieved 2020-10-04.
- ^ "SocialSurvey Announces America's Top Mortgage Companies For Customer Satisfaction in 2019". globenewswire.com. Retrieved 2020-04-05.
- ^ "SocialSurvey, the fastest-growing experience management technology company, today announced it has changed its name to Experience.com to reflect the evolution of the company". GlobalNewswire - Perspectives. Retrieved 2021-02-01.
- ^ "Experience.com". housingwire.com. Retrieved 2025-02-04.
- ^ "BuyersRoad, Inc., doing business as Experience.com". bloomberg.com. Retrieved 2025-02-04.
- ^ "Experience.com". G2.com. Retrieved 2025-04-04.
- ^ "Envoy Mortgage was named the nation's #1 Top Large Division Mortgage Company in Customer Satisfaction for 2021 by Experience.com". PRNewsWire. 2015-12-16. Retrieved 2022-04-27.
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