User:Sirsirday/sandbox
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|  |
| Developer(s) | IdWeb Srl |
|---|---|
| Initial release | 2003 |
| Operating system | Web-based |
| Platform | SaaS, On-premises |
| Available in | Multilingual |
| Type | Survey software |
| License | Proprietary |
| Website | idsurvey.com |
IdSurvey is a professional survey software developed by the Italian company IdWeb Srl. The platform supports multiple survey methodologies, including CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and CAPI (Computer-Assisted Personal Interviewing). It is designed for market research firms, public institutions, and private companies conducting data collection and analysis.
History
[edit]IdSurvey was first released in 2003 by IdWeb Srl, a company based in Perugia, Italy.[1] Over the years, the software has evolved to support advanced logic, multilingual questionnaires, and integrations with external platforms and services.
Features
[edit]- Multimode data collection: CATI, CAWI, and CAPI
- Survey logic and branching
- Real-time dashboards and analytics
- Multilingual questionnaire support
- Quota management and sample control
- Advanced contact and panel management
- Integration with APIs and external CRMs
Technology
[edit]IdSurvey is offered as a Software as a Service (SaaS) platform and is also available for on-premises deployment. The software is compatible with all modern browsers and mobile devices. It includes a drag-and-drop questionnaire editor and supports responsive design for both interviewers and respondents.
Use Cases
[edit]IdSurvey is utilized by various organizations worldwide. For instance, the University of New Orleans employs it for integrating CAWI and CATI survey methods.[2] Additionally, Dekra Italia optimized its call center processing time by leveraging IdSurvey's robust features.[3]
Reception
[edit]IdSurvey has received positive reviews on various platforms. On Capterra, it holds a rating of 4.6 out of 5, with users praising its ease of use and customer support.[4] Similarly, Software Advice users have highlighted its functionality and support, also rating it 4.6 out of 5.[5]
See also
[edit]References
[edit]- ^ "Meet Us - IdSurvey". Retrieved 18 April 2025.
- ^ "University of New Orleans - IdSurvey". Retrieved 18 April 2025.
- ^ "Dekra Italy - IdSurvey". Retrieved 18 April 2025.
- ^ "IdSurvey Reviews 2025 - Capterra". Retrieved 18 April 2025.
- ^ "IdSurvey Software Reviews - Software Advice". Retrieved 18 April 2025.